Return & Refund Policy

Thank you so much for shopping at my boutique! I want everyone to be happy with their order. If you need to return an item, please review the return policy below.

Return Eligibility:

  • Returns have to be made within 14 days of receiving your order
  • Item has to be in it's original condition, with tags and labels attached
  • Item can not be worn, washed, or damaged

Return Process:

  • To start a return, please contact us within the 14 day period at shopthe620@gmail.com
  • Please provide the reason for the return & your order number. From there, we will reach out with further instructions
  • Buyer is responsible for paying the shipping to send item back

Return Shipping:

  • You are responsible for the shipping costs of your return
  • Please package the items securely

Refund Method:

  • Refunds will be issued to a gift card, sent to your email which can be used on our online store
  • No cash refunds or refunds to the original payment methods
  • Sale items are final sale and not eligible for return

If you have any questions about this, please don't hesitate to reach out!

Thank you!

Sincerely, Shop 620